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Paragon Maintenance Agreements

Keep Your Home’s Comfort Systems Running Safely And Efficiently

Annual maintenance for your eligible HVAC and domestic hot water equipment, performed by the Paragon Technical Team. Plans start at $169.99 per unit, per year.

Choose Your Plan

Every plan is priced per unit, per year and renews automatically in the first quarter of each calendar year, or on your monthly or annual pmcomfort.com auto-renewal election.

Forced Air & Cooling

AC Maintenance Plan

$169.99

1 visit  ·  per year

Check temperature and air flow, inspect for water damage and suction line insulation, inspect blower wheel, replace filter, check condensate drains, thoroughly clean the condenser coil, check capacitor, contactors and safeties, and record the condenser split ambient temperature.

Enroll

Furnace Maintenance Plan

$169.99

1 visit  ·  per year

Humidifier maintenance included (excluding steam humidifiers). Check for signs of water and rust, check the condensate drain, record temperature rise across the furnace, inspect the burners and blower, clean the ionizing rod and ohm the ignitor.

Enroll

Mini-Split Maintenance Plan

$169.99

1 visit  ·  per year

One annual visit for either the heating or cooling component of one mini-split system. If the system provides both heating and cooling, two agreements are necessary.

Enroll

Geothermal Maintenance Plan

$320.00

2 visits  ·  per year

One heating-season and one cooling-season visit. Clean and check the indoor evaporator coil, inspect safeties, contactors and capacitors, clean the indoor filter, record the ground loop temperature drop and fill station level, and service the circulating pumps as needed.

Enroll

ERV / HRV Maintenance Plan

$240.00

2 visits  ·  per year

Clean or replace the filters as needed, clean the blower wheel and clear the drain line.

Enroll

Water Heating & Humidity

Tankless Maintenance Plan

$169.99

1 visit  ·  per year

Clean the burners for the tankless heater, exercise the isolation valves, check safeties, and inspect vent piping and drain line.

Enroll

Steam Humidifier Maintenance Plan

$169.99

1 visit  ·  per year

Replace the canister (billed separately if not provided by the customer), test and record unit amp draw, inspect the drain, and run two cycles to confirm it drains correctly.

Enroll

Boilers

Boiler Plan — Condensing, Heat Only

$320.00

1 visit  ·  per year

Inspect the fill valve and back flow, record static and full-fire system pressure, check fresh and exhaust venting for obstruction, inspect and clean the burners, test and record system water TDS, pH and hardness, and lubricate the pumps as applicable.

Enroll

Boiler Plan — Condensing Combination

$640.00

2 visits  ·  per year

Two annual maintenance visits for one combination boiler system. Includes no parts, materials, service, or repair; perishable items are billed annually as needed.

Enroll

Boiler Plan — Low Efficiency, Heat Only

$240.00

1 visit  ·  per year

One annual visit for a non-condensing heating-only boiler. Inspect the fill valve and back flow, record system pressure static and at full fire, check venting for obstruction, inspect and clean the burners, test system water, and lubricate the pumps.

Enroll

Boiler Plan — Low Efficiency Combination

$480.00

2 visits  ·  per year

First visit covers the non-condensing boiler. Second visit covers the boiler and indirect: check temperature rise and venting, exercise the domestic water tank valves to free calcium build-up, test tank temperature output, and clean the flame sensor.

Enroll

Boiler Plan — Steam

$320.00

1 visit  ·  per year

Remove and clean the burners and flame sensor, check all boiler safeties and controls, test the water feed and low water cut off for proper operation, and blow down the boiler to flush out sediment.

Enroll

Specialty Equipment

Generator Maintenance Plan

$465.00

1 visit  ·  per year

One annual maintenance visit for one generator. Includes no parts, materials, service, or repair; perishable items are billed annually as needed.

Enroll

Wine Cooler Plan — Annual

$169.99

1 visit  ·  per year

For one residential split wine-cooling system. Check cellar temperature, differential and airflow, clean the condenser coil, inspect the evaporator coil and blower wheels, check the condensate drain and pump, inspect refrigerant piping, electrical connections, capacitor, contactor and safety controls.

Enroll

Wine Cooler Plan — Semi-Annual

$320.00

2 visits  ·  per year

Clean the evaporator and condensing unit coil for the wine cooler, check the drain and clean the blower.

Enroll

Filters are not included within this contract, as they are replaced on an as-needed basis. Plans include no parts, materials, service, or repair; perishable items are billed additionally on an annual basis, as needed.

Enroll Two Or More Devices, Get More

While no maintenance plan can eliminate all breakdowns, our Paragon Maintenance Agreements offer additional benefits when two or more devices are enrolled.

$120 Service Call Discount

A $120 discount on unexpected service calls during normal working hours.

Manufacturer Parts Discounts

Manufacturer-specific parts discounts on the equipment we maintain.

Extended Labor Warranty

An extended labor warranty on select Paragon installations, further protecting against workmanship defects.

What To Expect

Equipment In Working Order

Maintenance appointments are scheduled with the assumption that all equipment is in good working order and free of failures.

If We Find A Problem

Our technicians will immediately inform you of the failure, then offer to initiate a billable service call, schedule permitting, or recommend a follow-up visit with our Dispatch Team.

Commitment To Reliability

Our highly trained technicians conduct regular service visits to help prevent unexpected breakdowns and prolong the lifespan of your equipment.

A Team That Stays Sharp

Your participation in our maintenance program allows us to maintain a team of highly skilled, experienced technicians, no matter how the Chicagoland seasons change.

Terms & Good To Know

What is not included in my plan?
Filters are not included within this contract, as they are replaced on an as-needed basis. Minor parts and perishable items will be billed separately at the time of Maintenance Agreement renewal as a distinct line item. If the agreement is canceled, any materials billed from the prior year’s service will remain due in full.
How does renewal work?
Once signed, this Maintenance Agreement automatically renews each year unless canceled in writing by either party at least 30 days prior to the renewal date. Your maintenance invoice renews automatically in the first quarter of each calendar year, or automatically based on your monthly or annual pmcomfort.com auto-renewal election.
Can I cancel?
Yes. Enrollment is prepaid and non-refundable once the term begins, and cancellation must be made in writing at least 30 days prior to January 1st in accordance with the Terms and Conditions.
How do payments work?
All invoices are billed at 0%, Net 15. Visa and MasterCard are accepted; a 4% processing fee applies to credit card payments. Full Terms and Conditions are provided with your quote.
Service Call Billing Rates
Rate Type
First Hour
Each Add’l Hour
Standard Service Hours
$280
$160
Emergency / Overtime
$360
$240
Holiday & Sunday (Double Time)
$440
$320

Billed in 15-minute increments, rounded up. Emergency, overtime, holiday and Sunday service is billed door-to-door. All invoices are billed at 0%, Net 15. Maintenance agreement holders with two or more devices enrolled receive a $120 discount on unexpected service calls during normal working hours.

Become a Maintenance Plan Member Today!

Call our team or request your maintenance quote and we’ll confirm which plans fit your equipment.